Distinctive People are proud to have been one of only a handful of Accredited Partners in the Matthew Syed Consulting Programme for over 18 months. Matthew Syed is an author and highly acclaimed speaker in the field of high performance. He has written six bestselling books on the subject of mindset and high performance, […]
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Customers are benchmarking you against the best customer service experience they’ve ever had In this blog, Jo Leckie, owner, and lead consultant at Big Picture Training explores the gap between brand identity and brand image. Read the full article by Jo Leckie here: Raising the Customer Service Bar
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In Part 2 of this Distinctive Interview Professor Paddy Gray OBE & Jill Haley FCIH look back over her career in housing and discuss her proudest achievements and her plans for the future. Click below to listen to the interview:
Read More In Part 1 of this Distinctive Interview, Professor Paddy Gray OBE & Jill Haley FCIH discuss what brought her into social housing rather than her original – and very different – career choice! Click below to listen to the interview: Jill aged 6
Read More We are proud to be accredited partners of Matthew Syed Consulting and set out below is a recent article produced by the Matthew Syed team: Lessons for the next phase in hybrid working Cultivate diverse connections to increase creativity The last year has been a huge experiment in virtual working. A year on, organisations are […]
Read More We are proud to be accredited partners of Matthew Syed Consulting and set out below is a recent article produced by the Matthew Syed team: 7 practices to boost agility at an individual, team and organisational level Crises can often be the catalysts for change – the last year has upended how we work as […]
Read More We are proud to be one of a handful of Accredited Partners to Matthew Syed Consulting in the UK, and to share the update below on the Partner Programme. The accredited partner programme launched in January 2020, offering selected companies the training and support to utilise Mindset Advantage, growth mindset psychometric, with their clients as […]
Read More In this Distinctive Interview Special Professor Paddy Gray OBE meets Abri Chair Wayne Morris & outgoing Chair Lindy Morgan to discuss their careers past and present. Click below to listen to the conversation in full:
Read More In this blog Karen Harper (Armitage), Former Housing CEO and Governing Board member of the Chartered Institute of Housing, considers the importance of culture in the workplace. Read the full article by Karen Harper (Armitage) here: I Wish I Could Always Work Here!
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