Looking Ahead – No more Appraisals! Penny Aspden – Director of Coaching Services

Let’s be honest: few workplace practices spark as much eye-rolling as the annual appraisal. For many employees, it’s a stale routine—one rushed meeting, some half-hearted feedback, and a few goals that get forgotten before the ink is dry. Leaders and managers often dislike them just as much, finding the process bureaucratic and disconnected from real […]

Blog – What can businesses learn from the ultimate team sport?

By Steve Benson Rugby Union Coach / Chief Executive  It’s now been a month or so since my discussion with Penny Aspden about sports coaching that went out as a Distinctive People podcast, so it’s a good time to reflect on how it went and what people have said to me about it. The main […]

What about Serious Games?

  Imagine, you’re participating in a game where you have to make decisions in an environment aligned to where you work. The game is stimulating and challenging, your responsibilities go beyond those you have in the real world and the impact of your decisions is much greater. You play the game in a team with […]

Distinctive Thinking – Raising the Customer Service Bar

Customers are benchmarking you against the best customer service experience they’ve ever had In this blog, Jo Leckie, owner, and lead consultant at Big Picture Training explores the gap between brand identity and brand image. Read the full article by Jo Leckie here: Raising the Customer Service Bar  

Distinctive Thinking – I wish I could always work here!

In this blog Karen Harper (Armitage), Former Housing CEO and Governing Board member of the Chartered Institute of Housing, considers the importance of culture in the workplace.  Read the full article by Karen Harper (Armitage) here: I Wish I Could Always Work Here!

Distinctive Thinking – It’s okay not to be okay

In this blog Dorry McLaughlin, CEO Scottish Autism, considers how leadership through crisis and transformation keeps people connected. Read the full article by Dorry McLaughlin here: Its okay not to be okay  

Distinctive Thinking – The time is now: Protecting health, safety and wellbeing

The time is now: Protecting health, safety and wellbeing – everyone’s priority In this article Vanessa Harwood-Whitcher, Director of Professional Services, IOSH, examines the key topic of protecting our workforce. Read the full article by Vanessa Harwood-Whitcher here: The time is now Protecting health, safety and wellbeing – everyone’s priority